Laura Hild RMT

Policies

Office Policies

There is no waiting room at the office. Please text the office 613-318-9557 upon arrival and wait in your vehicle until I notify you to come in.

If you are unwell 2-3 days prior to your appointment and/or the day of your appointment please cancel your appointment and reschedule. I aim to keep the office as safe as possible for everyone.

We are committed to maintaining a respectful and professional environment at our office. As such, we do not permit hate speech, profanity, or sexually inappropriate conduct. Our priority is to provide a safe and welcoming space for all patients and staff. Please note that engaging in any of these prohibited behaviors may result in the termination of care services. We appreciate your understanding and cooperation in fostering a positive atmosphere for everyone.

If you are receiving Bowen Therapy please wear loose fitting clothing to your appointment. If you are receiving Indie Head massage it is advised that you bring a head covering for your hair, as your hair will be saturated in oil.

All payments made by E-Transfer must be sent PRIOR to your appointment. Please do not send transfers more than 24 hrs in advance to your treatment. Cash or cheque is gladly accepted if you have not sent your transfer in time.

Forgotten appointments are charged 50% of total cost of treatment. Monday appointments must be cancelled the previous Friday morning – no exceptions. If you have an emergency or are unwell and need to reschedule your appointment please notify me as soon as possible.

There is ample parking out front of the building or along Fairway Blvd. Please do not park out back of the building or at Canadian Tire.